CASE STUDY - BURGESS RAWSON - MELBOURNE
Name: Leon Holderhead
Company: Burgess Rawson - Melbourne
Role: Facilities and Asset Manager
Location: Melbourne, VIC Australia
Burgess Rawson, are diversified property consultants and leaders in the Commercial and Industrial Real Estate sector, specialising in Commercial, Retail and Industrial Property. Committed to achieving premium results for our clients across all disciplines. These essential disciplines compliment the business and provide clients with a superior "one stop" service for all commercial property needs. Leon's role as Facilities and Asset Manager is to manage the effective day to day operations of commercial investments to help maximise investor cash flow. He also prepares and manage annual property budget’s, arrange prompt repairs and maintenance for the best possible price. Provide various management reports such as arrears, tenancy schedule and inspection reports as required throughout the month
Property Inspection Manager: How long have you been using PIM?
Leon Holderhead: We introduced Property Inspection Manager into our team 12 months ago.
Property Inspection Manager: What impact has PIM made to your inspection process?
Leon Holderhead: With the ability to have an inspection report created instantly whilst on site, and then have the capability to immediately email that report to a Landlord or colleague is paramount to how we want to run our inspection system more efficiently.
Property Inspection Manager: What is/are the standout features of PIM from your perspective?
Leon Holderhead: We manage several shopping centres that require 3 weekly inspections, and with the ability to show the day to day changes on a weekly report with a click of a button is of great benefit to us, and saves a lot of man hours.
Property Inspection Manager: What factors helped you decide to choose us?
Leon Holderhead: We had a professional and custom built report that fits our brand specifications. All we need to do now is take images add commentary and press submit.
We had a professional and custom built report that fits our brand specifications.
All we need to do now is take images add commentary and press submit.
The finished product looks like our admin team have spent 3 hours producing a document for our client, when in reality it only take 10 minutes.
Talk to us today. We have extensive knowledge in the inspection industry and can advise on a better practice for your office.
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